Archive for November, 2009

Yet Another Microsoft Sucks Post

Imagine this situation (details not altered from a true story):

  • Your credit card expires in February
  • Your Xbox Live account comes due in September
  • You purchase an Xbox Live Gold card from Amazon for $25, half of what Microsoft charges
  • Microsoft tries to debit your expired card in September anyway
  • Microsoft fails to charge you, and immediately cancels your Gold account
  • Microsoft refuses to allow you to use your Gold card because you have a $50 payment overdue, despite the fact that you never received the service you didn’t pay for in the first place.
  • You are basically dealing with the TSA agent here who refuses to realize you have a point.
  • You get bumped up to a specialist who very quickly realizes you have a point and waives the fee so you can type your Gold card code after being on the phone for over a half hour. Woo!

God, I love Microsoft.

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